We will manage all booking inquiries and guest communication and as well as guest vetting and approval based on your pre approved criteria and a quick response means more bookings.
We can personally meet and check in your guests upon arrival at no cost to you which provides safety of your home and guide them with a home tour to familiarise them with your property and the area . We also use a lock box for late check in guests but are only a phone call away if guests need our help with anything at the property .
We monitor the local property market daily and adjust your nightly rate to achieve the optimum potential pricing to maximise occupancy . We don't just set a low price expecting everyday to be booked out we understand and work with the low and high season of tourism , domestic and international market and events to achieve the best possible income for your investment.
After guests have checked out we thoroughly inspect your property to make sure that everything is ok by referring to saved property photos of your property to protect us in a claim from guests. We also handle all property maintenance issues on your behalf with your consent and pre approved budget when maintenance issues may arise .
We are an accredited fully licensed Real Estate company and operate all funds through a agents trust account insuring your income and investments are in safe hands. Earnings are paid monthly to your bank account.
We run our company with a recognised Australian Real Estate software system where owners have a superior customer experience with 24/7 access to their property information.
:See the current financial status of all their properties
:View photos and details of the property and tenancy
:Download historical statements bills and documents
:Keep track of jobs and inspections
Know that your guests will have 24/7 customer support from Airbnb and our company with over 35 languages to help you or your guests to resolve any issues which may arise and first hand help from our team.
All smoke alarms and fire extinguishers will be managed by us. Smoke alarms are tested yearly with unlimited free call outs by SATS Australia's leading and largest smoke alarms company giving you peace of mind knowing your property is in safe hands. Fire extinguishers are tested 6 monthly .
As a Real Estate company we understand the importance in protecting your home with the correct insurance and we are able to assist you in recommending the right insurer for holiday short term letting of your property.